01
Create your survey
Start with a template or build a custom survey around what you want to learn.
Customer, client & team feedback
Understand the people who matter to your business.
Create surveys for customers, clients, and teams. Collect feedback, measure satisfaction, and turn responses into a clearer picture of their experience.
Good conversations start with a good question.
Feedback for the
relationships that matter.
Customers & clients
Employees & teams
Your wider community
A simple way to listen
From a question
to a clearer picture.
Bring the right questions to the right people.
Then take a closer look at what they say.
02
Share your link
Invite feedback with a survey link, through the channels you already use.
03
Explore the responses
Review scores and feedback in dashboards and analytics to see the bigger picture.
Questions that fit
Ask it your way.
A customer’s visit. A client’s project. A team’s day-to-day. Start with a template or create a custom survey that gives the experience you care about the attention it deserves.
More than a yes or no
Keep a pulse
on satisfaction.
Put a little structure around how people feel. Satisfaction ratings and recommendation questions help you understand experiences and keep loyalty in view.
Room for the bigger picture
Find meaning
in the feedback.
One response offers a perspective. Responses together reveal patterns. Bring scores and feedback into view with dashboards and analytics, so you can decide what deserves a closer look.
Take the respondent’s seat
See how it feels
to give feedback.
Clear questions. Room for a real answer.
Try the experience for yourself.
4 questions
Anonymous example
Customer experience
For customers & clients · Rate satisfaction with a recent experience, the service received, and the outcome.
4 questions
Anonymous example
Employee pulse
For employees & teams · Explore how work feels, whether support is there, and what could be better.
These examples demonstrate the survey experience. Answers are not submitted or saved.
Anonymous when you choose
Make room for candid feedback.
Choose an anonymous survey when you want feedback without asking respondents to identify themselves.
Different fields. Shared curiosity.
Built around your questions,
whatever your field.
Healthcare
“How clear was the information about your visit?”
Legal
“How satisfied were you with the clarity of our communication?”
Marketing
“How well did our communication meet your expectations?”
Insurance
“How easy was it to understand the information provided?”
A few helpful answers
Curious?
You’re in good company.
Who can use EngagementScores?
Businesses, teams, and individuals can use EngagementScores to gather feedback from customers, clients, employees, and other audiences.
Can I create my own survey?
Yes. Create a custom survey or use a template as a starting point. Shape the questions around the experience you want to understand.
Are all surveys anonymous?
No. Anonymous surveys are an optional mode. The survey should clearly explain whether identifying information is collected. Explore the anonymous option.
Will the sample surveys save my answers?
No. These website examples demonstrate the experience without submitting or saving your answers.
What would you like to understand better?
Let’s explore how EngagementScores can fit the people you want to hear from.