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Better experiences begin with listening

For the people around your business

Listen across
your business.

Hear from customers, clients, and the people on your team—with questions that fit their experience.

Customers & clients

Every experience has a perspective.

A visit, a service, a project, a long-standing relationship. Ask customers and clients what worked, where they needed more help, and what would make their experience better. Ratings give the conversation structure; written feedback leaves room for what you didn’t think to ask.

CSAT question with a five-point satisfaction scale and Satisfied selected.

Employees & teams

Listen to the people
doing the work.

Give your team a place to share how work feels. Explore support, resources, and the confidence to raise an idea or concern. Choose identified or anonymous mode to fit the purpose, and explain the choice clearly. Our employee example shows a short, anonymous pulse.

Example employee pulse survey.

Different fields. Shared curiosity.

Built around your questions,
whatever your field.

Healthcare

“How clear was the information about your visit?”

Listen to feedback about scheduling, communication, and the service experience. Leave medical details out.

Legal

“How satisfied were you with the clarity of our communication?”

Understand the client experience without asking for case facts or confidential details.

Marketing

“How well did our communication meet your expectations?”

Hear how clients feel about collaboration, communication, and their project experience.

Insurance

“How easy was it to understand the information provided?”

Explore service and clarity without collecting policy numbers or claim details.

A wider circle

Your audience belongs here, too.

You don’t need to fit an industry label to ask a useful question. Independent professionals, individuals, and community groups can use EngagementScores to gather feedback around the experiences that matter to them.

Your industry. Your questions.

Let’s talk about the people you want to hear from and the experiences you want to understand.